Privacy Policy for Smart Hub Business Center

Smart Hub Business Center ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information in compliance with the applicable laws and regulations of the United Arab Emirates (UAE). This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you interact with our services, website, and premises.

1. Definitions

• Personal Data: Any information that relates to an identified or identifiable individual, including but not limited to names, contact details, identification numbers, location data, or online identifiers.
  Processing: Any operation performed on Personal Data, such as collection, storage, use, or disclosure.
  Data Subject: Any individual whose Personal Data is being processed.

2.1 Information We Collect

We may collect the following types of Personal Data:

• Name, nationality, and date of birth.
• Contact information (email, phone number, address).
• Identification documents such as Emirates ID, passport, or visa details.
• Payment information (credit/debit card details or banking details).

• IP address, browser type, operating system, and device information.
• Usage data from cookies or similar technologies when you visit our website.

• Information received from third-party sources, such as partners or affiliates, for verification or marketing purposes.

2.2 Sensitive Personal Data

We do not collect sensitive personal data (e.g., health, religious beliefs) unless explicitly required by law or authorized by the data subject.

We process Personal Data for the following purposes:

3.1 Provision of Services

• To facilitate bookings and access to our facilities and services.
• To verify your identity and ensure compliance with UAE laws.

3.2 Communication

• To send updates, confirmations, or responses to inquiries.
• To provide marketing and promotional materials (only with consent).

3.3 Operational Needs

• To improve and personalize services based on user feedback and behavior.
• To monitor and enhance security at our premises and on our website.

3.4 Legal and Regulatory Compliance

• To comply with UAE laws, court orders, or government directives.
• To prevent fraud, illegal activities, or misuse of our services.

4. Data Sharing

We may share your Personal Data with the following entities, subject to applicable laws:

• Service Providers: Third-party vendors or contractors who assist in providing our services, such as payment processors, IT services, or marketing agencies.
• Regulatory Authorities: Government bodies, courts, or law enforcement agencies when required by law.
• Affiliates and Partners: Entities affiliated with Smart Hub Business Center for legitimate business purposes.
• Others: With your explicit consent or as necessary to protect our rights and property.

We retain Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, or resolve disputes. Upon the expiration of the retention period, Personal Data will be securely deleted or anonymized.

We implement robust technical, administrative, and physical safeguards to protect your Personal Data, including:

• Encryption of sensitive information.
• Access controls to restrict unauthorized access.
• Regular security assessments and updates.

Despite these measures, no system is entirely foolproof. Users are encouraged to protect their account credentials and notify us immediately of any suspected breach.

7. Your Rights

As a data subject, you have the following rights:

• Access: Request access to the Personal Data we hold about you.
• Correction: Request corrections to inaccurate or incomplete Personal Data.
• Deletion: Request deletion of Personal Data, subject to legal or contractual obligations.
• Objection: Object to the processing of your Personal Data for marketing or other purposes.
• Data Portability: Request a copy of your Personal Data in a structured, machine-readable format.

To exercise these rights, contact us at [Insert Contact Email]. Requests will be processed in compliance with UAE laws.

Our website uses cookies and similar technologies to enhance user experience. By using our website, you consent to the use of these technologies, as outlined in our Cookies Policy. You may adjust your browser settings to manage cookies.

If your Personal Data is transferred outside the UAE, we ensure that it is protected by appropriate safeguards, such as contractual clauses or data protection agreements.

We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date. Continued use of our services implies acceptance of the revised policy.

For questions, concerns, or to exercise your rights under this Privacy Policy, please contact us:

Contact Information

Registered License Name: SMART HUB BUSINESS CENTER
Trading Name: Smart Hub Community
Email: info@smarthub.community
Website: https://smarthub.community
Office Address: The One Tower, Sheikh Zayed Rd, Barsha Heights, Dubai, UAE

By using our services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.